It should be noted that all parts of the process are completely anonymous.

Good luck!

If you only have limited time and it is important that you get straight to the point, let the other person know that you are short on time at the beginning of the conversation.

Think about an appropriate title for the conversation.

Naming it will help you define and pinpoint the disagreement.

What do you think the other person would call it?

Try to think about the situation as logically and as objectively as you can. Think about the other person; put yourself in their shoes. Do they have any information which could lead them to different titles?

Will you initiate the conversation? Visualize yourself doing it.

Please select an answer

Do you want to have this conversation?

Please select an answer

It is very natural to experience mixed emotions before a difficult conversation. Know yourself and always remember that if you prepare for the conversation, you will be more focused and better prepared emotionally.

What do you imagine you’ll be feeling right before the conversation?

Choose as many answers as you want.

Please select an answer

Getting To The Root Of The Problem

You can’t control what other people think or want. On the other hand, you CAN control what you want, as well as how you present it.

Approach the difficult conversation as if it were a negotiation, where each side wants something. That ‘something’ is often hidden and undetectable at first glance. So, ask yourself if what you want from this conversation REALLY addresses the root of the problem. Make sure to be CLEAR about what you want - do not assume that the other side can read unspoken signals. Do not be afraid to share your needs with the other side. They will not be able to help you meet your needs if they don’t know what they are.

You can go back at any time and change your answers.

What would you consider to be a satisfying outcome of this conversation? Choose as many answers as you want.

Choose as many answers as you want.

Please select an answer

Now, take a moment to think about your answer.

Does the saying “It takes two to tango” apply in this case?

Please select an answer

What is the main effect you hope to have on the other side?

Think about secondary effects as well.

I hope they

What do you wish for yourself?

I wish I

Do you understand why you want this particular outcome?

Please select an answer

Complete the following: My motivation is that:

Choose as many answers as you want.

Please select an answer

To what degree do you think the need, which you described as your motivation, will be fulfilled when you get what you want?

Rate the following statements on a scale of 1 to 5

1 = If I get what I want, my true needs will not be met at all.
5 = If I get what I want, my true needs will be met in full.

Please select an answer

Big Expectations!

You can go back at any time and change your answers.

Sometimes, the other side only wants an honest apology. It can be more valuable than any compensation.

Can you guess what the other person’s response will be when you start the conversation?

Please select an answer

Ask them what they want. You’ll be surprised to see how open and honest people can be when they feel they are listened to without being judged.

Do you know what the other person expects to achieve from the conversation?

Please select an answer

Can you guess the other person’s agenda?

Please select an answer

The Second-Best Option

There are many advantages to preparing a backup plan in advance. Most importantly, you prove to yourself that you are serious and that you can be flexible. In addition, when you are better versed in all the details, you will naturally approach the conversation from a stronger position. You will be more confident, relaxed and in control. And, of course, if your original plan doesn’t work out, you have an alternative solution that you are willing to accept.

You can go back at any time and change your answers.

Can you think of other ways to solve the problem?

Please select an answer

What do you think the other person might feel after the conversation?

Choose as many answers as you want.

Please select an answer

Ask yourself – What might this situation say about me, and which of the following am I particularly worried about?

Choose as many answers as you want.

Please select an answer

What might this situation say about the other person?

Choose as many answers as you want.

Please select an answer

During the conversation, I might reveal my weakness because of my:

Choose as many answers as you want.

Please select an answer

During the conversation, my strengths will come to light because:

Choose as many answers as you want.

Please select an answer

Does it seem like the other person just doesn’t get it?
Try harder; find a creative solution!

You can go back at any time and change your answers.

Think about it: Are your expectations from the other person fair?

Please select an answer

Are the other person’s expectations fair?

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Do you find this conversation emotionally challenging?

Please select an answer

What is the story from my point of view?
What is the story from their point of view?

You can go back at any time and change your answers.

Consider the other side’s gain/loss as well as your own and try to be honest about how what they gain affects your level of satisfaction.

Will you be satisfied if you DO get what you want?

Please select an answer

The questionnaire has helped me decide:

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